Making Onboarding Smoother Than Ever

Client Type: Large Corporate (Entertainment Company)
Project: Onboarding Coordination + System Improvements

The Situation:
New hire onboarding was handled differently across departments, causing confusion, delays, and missed steps.

The Approach:
I stepped in to coordinate onboarding tasks across multiple departments (Tech, HR, Facilities), build onboarding calendars, maintain the new hire grid, and serve as a bridge between recruiters and operations. I also supported HR tech trainings and improved internal tracking systems.

The Outcome:

  • Onboarding flow became clearer and more consistent

  • New hires received all equipment and calendar invites on time

  • Internal stakeholders had better visibility into who was starting and when

  • My onboarding project log became a living system the team still uses today

“Jordan is insanely detail-oriented and keeps everything moving without missing a beat. She’s the one you want making sure your people feel supported from day one.”
— Teammate, People Ops

Jordan Taylor

Hi, I’m Jordan Taylor (she/her)—an HR program and project manager with a passion for people, systems, and the sweet spot where they meet. I’ve spent the last decade building a career that blends psychology, operations, and heart, supporting everything from employee experience to process design. With a background in customer service, sales, and HR, I bring a people-first, detail-oriented approach to every project. I hold a BA in Psychology from Spelman College and a certificate in Human Resources Management from CSULB. The JTC Studio is my way of helping small businesses and individuals build better work lives—through clarity, compassion, and a little structure.

https://www.thejtcstudio.com
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