Running a Bar Like a Business

Written By Jordan Taylor

Ops Support for a Busy Nightlife Team

Client Type: Local Bar + Nightclub with 20+ rotating staff
Project: Schedule + Communication Systems Overhaul

The Situation:
With frequent staff turnover, multiple bar managers, and chaotic shift coverage, the team struggled to keep track of who was working when — and important updates often got lost in group texts.

The Approach:
I set up a centralized scheduling system using free tools (Google Calendar + forms), created weekly internal newsletters for staff updates, and coached the owners through implementing fairer time-off and coverage request policies.

The Outcome:

  • Fewer missed shifts and last-minute scrambles

  • Team communication improved across roles and levels

  • Owners felt less overwhelmed — and more like actual leaders

“Jordan helped us stop running things from our phones and actually build a real system. It saved us time, money, and so many headaches.”

Jordan Taylor

Hi, I’m Jordan Taylor (she/her)—an HR program and project manager with a passion for people, systems, and the sweet spot where they meet. I’ve spent the last decade building a career that blends psychology, operations, and heart, supporting everything from employee experience to process design. With a background in customer service, sales, and HR, I bring a people-first, detail-oriented approach to every project. I hold a BA in Psychology from Spelman College and a certificate in Human Resources Management from CSULB. The JTC Studio is my way of helping small businesses and individuals build better work lives—through clarity, compassion, and a little structure.

https://www.thejtcstudio.com
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